On 9 December I went to Truworths to return 2 items and before getting credit looked around and selected a few items to purchase. Lady 9826777, stated she would credit my card on items returned. I had my 6 year old son and he was complaining that he was tired. I realized on the 12th that she ...
I bought a replacement BlackBerry at Sandton city and was told if anything goes wrong there is a 7 day warranty period. The phone has the same issues as the 9360 model that I was replacing. On Sunday the 15th I experienced language, was patronised and told that I should have come back the same day ...
Hi. About 2 weeks ago i went to Truworths East Rand Mall to return a gift that my husband had received. We had no cash receipt since it was a gift. The gift was purchased at the Gateway store. Martie went out of her way to contact the Gateway store and get a duplicate receipt (based on credit card ...
Hi Peter, I happened to go to Truworths: Cellphone department in Pretoria Central which is in town (CBD). I was shopping for a cellphone. The two guys who man the cellphone area, need a serious change of attitude or to be trained on customer service. They drag their feet, they just call ccustomers ...
I objected to the manner in which staff of Truworths have been harassing me during November, so I settled my account and instructed Truworths in writing, by telephone and by SMS, to cancel my account. They obviously do not care to listen to their customers, or ex customers, because now they are ...
My contact number: 072 371 5087 / 013 7730661 I have bought a skirt and jacket at Riverside mall for my sister and the sizes are incorrect, I can't find the receipt and the manager is failing to help me with regard to that. I do understand the Return policy but I did not know that I'll have to ...