Called head office to obtain my account number so i may make an EFT transfer. A lady gave me an account number which i confirmed twice with her. I therefore made the payment of R500. A week later i get a call saying my account is in arrears. I later discovered that the account number is an old ...
I have had an account for several years as this is where I chose to purchase the majority of my clothing. I recently purchased 2 dresses at Truworths which I took home and then put them on to show my husband. We realised that the dresses were both too BIG!!! I therefore hung both dresses up on ...
M still not happy with the response that I got from Truworths as I did not buy my shoes from head office... And again why should it be done only in Brits??? /Y other stores exchange??? And why say the shoes should be determined by head office whereas the manager was there??? ...
I went to truworths in Johannesburg CBD (Elloff Street) on the 5th of December. I wanted to purchase a necklace that came with a pair of earings, but one earing was missing. I then requested to have the earing replaced using a set of earing which was also on the floor missing earings as well. I was ...
Bought a watch, stopped working in 2days, store refused to exchange. Called customer care, Ref no: 12866. No one has called me back... VERY POOR FROM YOU GUYS ...
I returned my Guess Mens watch your store for the second time (same problem) and was promised that I'd be given feedback on a regular basis. Its been over 3 week and no one's bothered to return my call. Upon going to the store thereafter, I found that the consultant had not only failed to give me ...