Purchased items at truworths on monday (8th april) as a gift. The item did not fit but - don't have the slip becuase it was a gift. Happy the manager refused to refund without a slip. I said that I can get a bank satement as proof. I logged a call with customer service ref-8808. No response. ...
Purchased an item on the 14th March 2013 and left it at the store to resolve their systems as the slip was not issued, due to opening an account on the same time. The purchase was made with a gift card and it reflected on the statement and received an sms notification indicating that the purchase ...
I bought a watch from truworths by the next week the watch was discolored. I went a branch in Durban Central as well as Phoenix Plaza and they refused to accept the watch. I Finally I made it to the gateway branch on the 14th april and demanded to be reimbursed and despite me expressing how ...
I purchased a black berry 8520 at truworths has 24month warranty.it got broken i took it to the shop to be repaired and was in the store for two months at the end i got the phone back nd no repairs where done on the phone and no one could tell me why instead i was told it was the scratches on the ...
They threatened to blacklist me and after the supervisor from their legal thugs called me to apologise, someone from Truworths arogantly responded to my post and was very offensive. I have an account with Markham, Edgars and Truworths, yet the other two paralel retailers never treated me like a ...
On the 10 Apr 2013 I received a Truworths account fashion voucher. The voucher had already expired on the 07 of April 2013. The letter was dated 24 February 2013. As far as i'm aware it is common knowledge that johannesburg has a postal delayed issue since last year, that is why the other retailers ...