I tried to cancel my tracker today (which I have had for 10 years) as I have sold my car. They would not accept the immediate cancellation and said I had to give them a months calendar notice. This works out to about 5 weeks notice. When I told Tracker this was not in line with the Consumer ...
I bought second car and wanted a new tracker unit fitted. As I have been a customer for a prolonged period of time I requested no installation fee, no 36 month contract at a reduced premium that I currently get. Initially I called on Tuesday and spoke to Cheryl, still coming back to me, with a ...
My first experience with Tracker has been shocking! Firstly they want your bank details even if the insurance is paying for the unit and I can see by the complaints that they keep debiting peoples accounts when they shouldn't which is clearly why they wanted it! The contract completing process was ...
To whom it may concern, We have struggled with trackers account department (They are not qualified to understand) about the cancellation of our vehicle. We have cancelled our vehicle two months ago... Still we are being debited. I have phoned and the confirmed it was cancelled and will not be ...
We had a contract with Tracker for all of our vehicles and before it expired at the end of Aug we signed a new contract with the local sales lady. We have been billed for both contracts for 3 months now and I spent a lot of time going through the many invoices we received. I did a spreadsheet with ...
Good day, i would like to make it known, how your service is! i recieved a sms stating my vehicle is being towed at 6 am, i immediately called your call centre, stating that its not authorised to do so, this was at 6 am, an hour and a half later, i still had not heard anything, i called back asking ...