After an unsuccessfully test of my Tracker Retrieve unit, i visited tracker in PE. I was told my unit was faulty and needed replacement by the technician on 14 Nov 2013. I was not informed of any cost that this process had entailed and my account was deducted R 1 195, 01. I contacted tracker via ...
Just how many times should a pensioner call Tracker call centre to have their contract cancelled? Just how much of this can pone take? Having requested to have this contact cancelled you continue to deduct! Poor company! Sies! ...
I was referred to Tracker by my previous insurance company and was under the impression that cancelation of the insurance policy implied cancellation of the Tracker contract too. When I changed insurance companies I tried to cancel my contract with Tracker upon which I was told that the terms and ...
I have prepaid my tracker contract up front. I have bought a new vehicle and want to cancel the contract and claim back the premiums for remaining months, as provided for the Consumer Protection Act. i was told i can cancel it but i wont get a refund, this is clearly in contravention of the CPA. I ...
From 8 January I have been trying to get invoices. They are quick to take debit orders but unable to provide invoices? The tracker was fitted in November. They had no contact details for this tracker so I have to wonder how they could track the car? The account was opened as a private account and ...
We had a tracker installed in our car. Call centre personnel were friendly, knowledgeable and spoke clearly. Audio quality was excellent. Technician came to our office - very convenient! We were reminded of the appointment via sms the day before and on the morning of the appointment. When the ...