On the 24th of July i called the TopTv call centre and requested the balance due on my account as i needed to effect payment via my Credit Card. I was given an amount and the payment went through. Upon visiting my Mom two days ago (Who I bought the service for as I'm with DSTV myself) i noticed ...
About two days ago, I phoned TopTv about temporary stoppage of subscription of their services until further notice. Account holder now deceased. A consultant told me to query about it on their website, and I did. Still awaiting response. Is there no e-mail address for someone in the billing ...
I pay my account each month yesterday I spoke to an agent that informed me that I had a R38 outstanding which is the reasons 370 is off. I don't the consultant ill transfer the money which I did I also told the consultant that she needs to keep in mind I don't bank with std. I send through the ...
I am an Installer for TOPTV, Lately they have all sorts of excuses when needed to make payments to installers. Payments come late. We as installers need to buy all equipment out of our own pockets, and claim back. Now TOPTV owe me for 3 payments again. 1st they said that payments to 2 of these jobs ...
I've paid my subscription on sunday the 4th and now 2 days later my service has been suspended! I need my service to be activated as I did pay my subscription! Poor poor customer service ...
While we do understand that TopTV is under administration, it is worrying how their service levels have also deteriorated. Despite several promises that new content will be added to the service in July 2013, nothing has come of this and practically all the channels feature endless reruns. Several ...