I have been struggling for a while now to get through to TopTV to have them fix my broken decoder. The screen suddenly went black, now the thing won't switch on at all. I have been on their website, and it says to SMS my details to their "quick response" number, whenever I do this, I ...
I reactivated my subscription on 23 jan. Was telephonically asked by consultant Faizel to pay R255- that being pro rata for jan and the monthly sub of R198 for feb. I made an eft pmt and emailed thru the proof. The service was activated on 23 jan. On 26 jan I had no signal. I called top tv & ...
I made payment for a decoder on the 20.01.2014. I was called on the 22.01.2014 to say they received payment and i will be getting my decoder on the 24.01.2014 or the 27.01.2014 (He even confirmed my address). I left someone at home to collect the decoder instead of them working. I decoder did not ...
My Top Tv now STARSAT used to go off on debit order, now at the end of December I had no money in my account as I was unemployed, on the 4/1/2014 my husband bought nearly R 500 worth of vouchers to have the system reconnected, I got home tonight just to find out that my TV was once again ...
It is now 5 days and I don't have SABC 1/2/3 and ETV on my tv guide. On my last hello peter complaint, call centre personnel called me and told me to reset the decoder. The decoder has been rest several times and still no SABC 1/2/3 and ETV for my family. I'm paying for a service that is in breach ...
My TopTV Dish was broken by baboons in Oct 2013. So I Stopped TopTV service for November. Was informed that I was R380 in credit. I decided to cancel my subscription. I Phoned finance department on roundabout 20 Dec, I was promised to have the money paid out to me in ten working days. After 10 days ...