I was still watching television when a notice appeared on screen that the service was blacked. This account was already paid by the 3rd of January 2014 via easy pay. This is also not the first time that I have complained about the service I am receiving from this service Provider and I am certainly ...
I had enough of the bad service and promises to call me back, from Starsat. Been in the dark since December'13. Their call centre staff are so unprofessional, not to mention I'm paying for a service and not getting what I paid for. Everyone mail me your complaints to [Email Removed] because I'm ...
I am so disgusted in the poor customer service I received from TopTV. The actual transmission is clearly floored, I have spent thousands on calls to the call center. I have tried every avenue of contact and just when I think the problem will be resolved, I get excuses. I was told to buy the new HD ...
With regards to my previous complaint, it does not mean that if a call centre called me that the issue is sorted! I still cannot vies channels and the agent said they will send a technician soon and nothing!!! Also, we got a message from TOPTV saying if we are still experiencing issue that we must ...
I started having problems with my decoder in December when I switched it on and I was not able to view some of the channels. My son phoned TopTv and got instructions via voice prompts to reset the decoder which we did and it worked. Last week I experienced problems again where I couldn't view my ...
Last week I have reported the 1st incident that has been taking place since 2 December 2013. So last week friday someone named Sipho Sangweni from Star Sat contacted me & he assured me that this Monday I would get my decoder or by Tuesday latest. Its now Friday. No one even bothered to contact ...