I contacted Prophecy shop in May about an RMA for a Western digital hdd. Twice I had to wait 4 working days for any reply to my emails. On Monday 3 June I drove to Linden to drop off the drive. It's now been 4 weeks and I still have no replacement. Not once have Prophecy sent me an update on this ...
I bought a router from the online shop. It wasn't working from day one. I contacted them by phone and they promised a courier will be at my door the next day to come pick up the faulty product. a Month and three telephone conversation has passed and still there has been no effort to replace my ...
On April 17 2013 i contacted them with regards to an RMA on a card sold to me 2 years ago. I wished to return the item since it has a 3 year warranty, i phoned them and i was instructed to send an email with the items details, serial no etc, i did exactly that listing all their requirements along ...
I think my hard drive is failing and so I sent a SMART hard drive test report which had errors to see if I can start the RMA process. Sent email this week and last week and had no response what so ever. ...
I have sent several e-mails to Prophecy for a non functional hard drive that is still under warranty but in more than 2 weeks they have not gotten back to me the hard drive has a history of problems they they know about. ...
Ordered an item on the 29th of March 2013 and transferred funds via EFT. Order nr: 36265. Received e-mail on 4 April that ETA of order is 8 April. On 11 April received an e-mail stating that there was a mistake on their website and that they are unable to supply me with the ordered product. Replied ...