I had an issue with a steelseries headset that was still under warranty. After a lengthy back to back email, they agreed to pick it up and check out the issue which was around the 15th June. After sending multiple emails and posting on their Facebook page, I was finally replied to on the 28th ...
I placed an order for an Intel CPU from the prophecy shop and paid online with my credit card (Monday). I received no order confirmation mail, no stock notification, no shipping notification, and no emailed invoice following the order. I then emailed for information as I was concerned, and was told ...
I've been waiting for almost 2 weeks for an order to come through. The response from their call centre is few and far between and they haven't replied to any emails. I've had to sort out 4 different problems regarding couriers and suppliers and I still haven't recieved my order. ...
My order was delayed due to stock unavailability. I had to follow up 2 months later to check if stock was available. I soon got an email conformation that stock was available and my order will be processed. The delivery arrived the next day at 8am. Besides the fact I had to follow up myself, the ...
So I was researching to buy n proper gaming PC (talking about -30k) quit a lot of money. I asked prophecy what kind of discount can I get if I order something like this. I wanted to buy from them because prophecy is generally good. Firstly the sales person couldnt really answer me at all, gave me a ...
I ordered a mouse and were told to wait 4 weeks because of a running out of stock. Being a loyal Prophecy shop supporter I did wait 4 weeks and then were told to wait another 4 weeks. I decided to contact Mr Henk Keuris (co-founder) to ask his assistance and were told that the price have gone up ...