Sent my motherboard to them for RMA. Process took ridiculously long with absolutely zero feedback from them. I had to phone to get any update. Last week Thursday I was assured that the motherboard will ship on Monday. Phoned them on Tuesday and requested the tracking number. I was told that they ...
I went to the site and found a particular computer component that I needed and went through the process of purchasing the item. I EFT'd my money successfully, phoned in and was told that they had made the order for the item from the supplier and would arrive within the next few days. I waited more ...
Good day I placed an order on 14 December. The site stated that orders after the 15th of December will be sent in January, and they will be closed from the 20th until the 6th of Jan. I sent a follow up email on the 18th & 19th to get an ETA, i didn't get a reply. I waited until January and sent ...
Thank you Paul for your amazing service delivery in a time I'm sure you guys are inundated with requests. You made a Birthday very, very special for someone this year! How you pulled a one delivery time was nothing short of a magickal show! ...
I've ordered two or three times from Prophecy and always had good results. Most recently I placed an order that included an HDD that turned out to be faulty. I called, explained issue, Chris asked me if I had tried a few options, which I confirmed I had. End result was that he said he'd order a ...
Hi, I have been waiting 2 weeks or possibly more for my refund of R1520 from [URL Removed] and still haven't received. I can't even purchase my next PC component because of this. Service is good. There was a delay with the supplier which made me cancel my order and ask for a refund. Also they take ...