Fault reported on 2013-05-29 Visited Telkom direct in somerset Mall twice. Phoned Telkom support at least 6 times. Empty promises made. 2 Weeks plus with no service. SMS from telkom: Dear Customer, Fault 326CWK290513 has been created for Service ID 0218538348 Telkom will endeavor to resolve the ...
I logged a call on the 2nd of June 2013. I have escalated the call with [URL Removed] a few time. They in turn escalated it with Telkom. But to no response. Not even a phone call. I have a recruitment agency without email and phones!!! 3G and Cell costs are through the roof. Loss of revenue! When ...
You use 3rd party agents to sell your bandwidth (Afrihost) and charge R100 p/month for the "LINE". You are unable to supply a consistent service of more than 1 week per month at the bandwidth sold by your 3rd party agent. When the customer enquires about your lack of service your servive ...
I am still having the same problem with my internet connection. the physical connection is fine, the line is good but the is no data flow on my port in the Telkom exchange. i have asked to change my port but the technician from Bellville Anderson told me that is not going to happen. He was here for ...
Can anyone at Telkom please help me? My ADSL line has been dropping non-stop since Thursday 06 June. I called Telkom Customer support on Friday 07 June, and was told there was a Network problem. I then phoned Telkom Customer Support on Saturday 08 June, and was told there are no network problems. ...
My ADSL stopped working on 11 June 2013, I logged the issue with Telkom at 14:19 Reference number 692CRK110613. This issue was closed, without the problem being resolved. I reported the issue again Wednesday, reference 913CRK120613 and Thursday, again to my surprise it was "resolved". But ...