On the 10th of May I asked for the ADSl to be removed from our line and instead, our line gets cut off completely. We have spoken to Telkom 3 times this week. On Thurs the 13th we were told the line would be reinstated that same day. We are now able to receive calls but not make calls. This ...
I logged a complaint on the HP website exactly one month ago and Telkom promised to get back to me but have failed to do so. Their service is pathetic and I am not surprised given that this occurs on an ongoing basis. New CEO but still no change. ...
As per my previous comment I am not sure how to contact you. Please call me on UK no 44 075613 66660 or email me on mrit at gmail dot com. Please ONLY call me between 1 and 2pm UK time, before 8.30 UK time, or on weekends. It might be an idea to add in your details as there seems to be no form of ...
I called Telkom to transfer my line from my business to home, as I sold the business. Telkom charged me a cancellation fee because I was on a 24 month contract, this is acceptable. now they charging me again if I want to cancel the home line. and they changed my entire service from a line with free ...
Telkom has a good website to report faults. My telephone instrument is faulty. I reported the fault on line on Wednesday and telkom promptly responded and provided me with a fault ref number - 54CRK120613. To-date I have had no further contact or response. When you contact 10210 the staff just say ...
I moved house end April 2013. I put a request in to have my ADSL line moved to my new premises and to cancel my current line. I got an SMS stating that a new line will be installed in my new house. Nothing happend - no line was installed. The old house is empty and the lines are not being used. I ...