Opened an account with Telkom in May 2012, for an ADSL line. Then decided I would rather go with 8ta, so cancelled the account with Telkom (withing 1-2 weeks of opening the account). Did not receive a single statement or any notification that I needed to pay Telkom. To my understanding and from ...
Today I opened my internet banking for my old ABSA bank savings account, which I have not used for months, only to realise that there has been random debit orders going off for Telkom for the last two months! This has emptied my bank account, thus costing me extra bank charges! I have NOT given ...
After I had used my new telkom ADSL line for a few days, it became clear that its speed became severely limited at certain times. I logged a request for maintenance with telkom, and the next day a technician was assigned. Within an hour after the technician had attended and the request closed, the ...
How come Telkom charges a whole month's interest if you are just a couple of days late with paying your bill? Are they going to pay a month's interest if you pay a few days early? ...
I lodged a complaint with Telkom regarding my ADSL line months ago. I have never been able to use it and I am being billed for a telephone number and have never even received a telephone. Each time I complain no one calls me back. I received a message only after writing a hellopeter complaint to ...
I have opted for an all-inclusive bundle package with Afrihost, where I have selected a 10mbps package. I have however never received such speed, My line syncs to a maximum of around 3mbps, which is still very unstable. A fault was opened with Telkom (ref AH20130613-62491). Unfortunately, I got the ...