I would just like to complain about the service received from Telkom and with regards to their ADSL service. Its now week 2 whereby my ADSL is down, some issue with the Exchange apparently this time. Last week i was down for 3 days of the 5 working days. and this week i've been down since tuesday. ...
Telkom must be the worst provider in the ADSL/ Broadband space. I almost said service provider... but there is no service to mention. We have been paying a high premium for a couple of years to have a fast connection at our home. Last year we didn't have internet for a couple of months due to some ...
After making a complaint on telkoms webpage on facebook i was asked a contact number for them to contact me.that was yesterday.still no call.i am not the account holder so i provided my wifes number as she cannot call during the day.she was certain business call center hours is till 6.she called ...
I walked into the Bellville store and was assisted by Victor. I wanted to apply for debit a landline phone and I greeted him saying "good morning". He then did not reply, and I reminded him that I I greeted him and he said " I said hi! " Then he gave me 3 options which I did not ...
When I got home last Friday afternoon, my phone was dead. I reported it and was very pleased to receive an SMS on Saturday afternoon that it was in the hand of the Tech and minutes later he arrived. He checked my line and mentioned there was a new installation next door on Friday and he would go ...
I am at my wits end. I have a 2mbps ADSL line at home and it is up for maybe 50% of the month. I have logged over 15 faults in the past few months. Every time the line goes down, I log the fault and then Telkom takes at least a day (Sometimes up to 4 days) to fix. I don't know what else to do ...