I logged a complaint on Telkom's website stating that although we are paying for call-waiting, we do not have this service. After more than 1 month Telkom responds with this email: "Good day Apologies for the delayed response Please be advised the waiting call is included in your Telkom Closer ...
For the past year or so there have been issues with the Rynfield Benoni Telkom Exchange. For a few weeks I will get normal ADSL speed and latency, then for a week or 2 I get below 1mb download speed and latencies for 450-650 locally, this is on a 4mb ADSL line Now every time a log a fault the ...
I called Telkom as a new customer to get an ADSL line installed and was blown away by the great service I received from Mzwandile who assisted me. He was helpful and very knowledgeable about the product I wanted. I can only hope that the technicians who come and install the ADSL line follow in his ...
We cancelled our telephone account for 30 June 2013 in writing with Telkom. They only cancelled it months later, and only after we resent copies of our cancellation notices. Even though we sent them the details many time over, they now handed us over to Hugo & Ngwenya Attorneys who is not ...
I have been with Telkom for quite a while now, and I make use of their ADSL Line (With Mweb supplying the actual ADSL). I recently moved houses and wanted Telkom to just transfer my line to the new address, so I called them up (Like I did the last time I moved) and asked them to assist. The first ...
Having prepaid for the year it is PATHETIC that Telkom seem to have a problem in the Sanddrift - Milnerton - Montague Area and don't bother to inform their customers of the problem. This is the 6th time in as many months that the line is either DEAD - ENGAGED - or you get told THE NUMBER DOES NOT ...