On 14/12/2012 I phoned the call centre "Options" to reduce costs by downgrading from "Closer 3" to "Closer 2". Instead, I was offered a 25% discount on "Closer 3", which I accepted. After numerous calls to Telkom Accounts, implementation took 3 months and ...
Telkom do not or wont understand their wrong billing. They do not respond to my many calls and complaint by me on their website. Their response is that they will attend to my problem immediately and will come back to me but nothing happens. I applied for 1GB a long time ago and the bill was correct ...
I report Telkom our hous line in July witch was. I am phoning every day sins and nothing has been don. I spoken to so many people Victor, Linda, Hermiena, Sipho, Zipya ens My humber is 012 257 0037 ...
Hi, At least 2 months ago I went into a Telkom Store and requested that my ADSL line be upgraded from 4Mb to 10MB. Since then, I have not heard from anyone at Telkom. On Monday, this week, I decided to call their 10219 number. Surprisingly, the call was answered in about 2 mins. This is when my ...
Here is another Telkom complaint. I ordered a line 2-3 weeks ago, the response was fast and the next week a technician was sent out, I received a sms for a full day appointment. The person showed up, had a look in my house, then went to the box. This is the last i herd from him, I had to phone ...
We relocated from Olivedale to Benoni and was on the ADSL Fastest plan min 4Mb upto 10Mb. after the installation was done BADLY I found I'm only getting a speed of less than 512kb. I logged a call and tech came out twice and after the second time i was told that I will not get more than that the ...