I moved to a new house and informed Telkom, my line was promptly transferred however a technician was not dispatched to install until I queried around the 10th of November. The line was then installed on the 16th of November. On the 18 November I had no line so I called and reported fault ...
I reported a faulty line on the 25th of November so far no response. I phoned Telkom several times, every time it is a computer that sends the reference number repeatedly. I want to know when they are going to attend to the problem because I need my telephone. ...
I have logged at least 6 or 7 faults (from the end of Sept) with my intermitent internet connectivity. Telkom seem to be unable to fix the problem. I escalated this to High Level Complaints who are still unable to resolve my problem. BRADLEY SLINGER (technical dept) has now ceased to answer my ...
On the 19th Nov i received a wrong amount on my monthly bill. I phoned on the 20th and complained. I received a Ref. no and was told it would take two days to rectify. So far nothing has been done. I have phoned them since then about 5 times, and have received a further 5 ref, numbers. The complain ...
Paid for ADSL line and received confirmation of installation date almost 2 months ago - made 251 calls in the last 3 days with promises that Zanele will call me back with info as to why none of the 3 previous installation dates was cancelled WITHOUT notifying me... only to realize that all ...
Reported a fault 2 weeks ago. Phone could not take any incoming calls. NO REACTION from Telkom. I am sure they will not have the same problem when sending out their BILL. ...