Good day
I recently interacted with one of your advisers, and was so impressed by the service, that I feel it appropriate to inform you of her praise.
The adviser I am referring to is Sheritha Bagirathi.
I logged a request on your internet site for a new line (phone Adsl) recently.
It was promptly met by Sheritha, contacting me and handling my query with diligence and warmth.
She swiftly assured me of the process and gave me great confidence that it would be carried out without delay.
She also regularly followed up, and my experience has been so positive that I have since recommended Telkom to my friends and colleagues who have also now taken up your Adsl service.
In times where the reputation of Telkom/similar agencies is questioned, my interaction with Sheritha has restored my faith in the good work that you and your teams are doing at Telkom.
Many Congratulations!
Proudly South African,
Amith Haribhai
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