AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - ADSL Failure | #279687

Telkom
ADSL Failure

This has now been so many months of reports and still I receive bad service. My option now stands to report such bad service.

This has now been coming since May. New line installed and hopeless adsl. Now as a few days ago my line is dead as well. Just a buzz when I pick up the handset.

OLD problem still when I download my connection will drop every 5 to 10 minutes. An endless loop.

I get an email from telkom every time to advise that my connection is working. Nonsense. It works for short periods then drops again.

SO WHY DO I HAVE A FASTEST DSL AND AN UNCAPPED LINE. WHY DO I PAY FOR THIS. STILL IT IS BUGGERED>

The only thing Telkom does every time is to reset the port or create a new port. Been done probably a hundred times! It does not work! It is the line between my house and junction box. UPGRADE THE AREA MAYBE! We need proper speed! Promising us cheap rates and fast internet! PLEASE!!

I am unable to browse properly. Cannot phone. Cannot receive calls. Well done Telkom. What is happening.

Reference number upon reference number. What does that mean if nothing seems to happen???

I will cancel this service if this keeps going on. I am tired!!!

ARS 234440

! STILL NOTHING!

Date:

Company: Telkom

Country: South Africa   City: Harmelia Extention 1

Category: Telecommunications

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