Account number: 439900401945 or 0116142053 was cancelled in September due to cables not being replaced after being... was charged for cancellation. In December they reversed it and promised cancellation... now I get a b ill for January... when will it actually End??? I will not be paying in ...
I have been waiting for a Telkom ADSL line to be installed in my apartment for about TWO months now. Every single time I call the call centre (which is weekly) I get a story for the delay and no one is ever able to put me through to the correct department. I am always promised I will get called ...
RUDE CONSULTANTS AND BAD SERVICE, NO FEEDBACK OR RESPONCE ...
I logged a fault on my line five days ago. Up till today not a single response regarding the status of the repair. But instead receive the statement for Jan. I feel this totally unacceptable why should i be paying rental when the line has been dead for the past week. Why should we always resort to ...
I have gone to a Telkom store to cancel my ADSL and phone line, but they said they can't do it in store and I have to phone the standard 10210 number. I've called several times and have always sat on hold for 30 minutes plus without any response. There does not seem to be any email associated with ...
After an initial call to Telkom, I was emailed by an operator who then over the course of a few days could not answer my questions about my internet needs, I.e. which lines were necessary etc. I then called the call centre to be helped by a woman who refused to send somebody out to install a line ...