On the 9th Jan I reported a noisy line by the 11th I had no line or Internet connection, having reported the problem every day just to be. Told that the problem is being sorted out I've received 2 SMS 's stating that the Problem is now sorted out, BULL $@? &!!! Wake up you incompetent jokes ...
Still no feedback on the following complaint: I cancelled my line and adsl rental with telkom on the 16th October 2012 (ref#65234798A) as no longer required the service. The same day my line was cut, and I had no service. In November my account was debited and so I called 10210 and the lady said ...
This morning at Telkom 320 West street in Durban, I was attended by Deon, who appeared to be distructed and in a hurry to listen to my query as a result he did not understand me. I was left feeling confused and desatisfied. Thank you to Eugene who came to my rescue and took time to listen to my ...
https:///telkom/complaints/infrastructure-not-there-yet-eish-sorry-967560 in reference to the above call logged - a response was received that the Escalation Centre is investigating this, and TWO WEEKS later still no word. I suppose this is what I am letting myself in for, when trying to apply for ...
I have had a fault on my line for 2 months. I have had 3 different technicians look at the line. One fixed my ADSL and didnt fix my phone line. Another told me that I needed to purchase a splitter for my phone line to work (even though I have never in 4 years needed a splitter) - I wasted money and ...
Pathetic customer service. Have been phoning telkom several times and getting different stories. I have been told they manager will call me back and to date nobody has called me. I applied for a prepaid telephone two months ago. The customer care consultants all come with different stories..Im ...