A fault was reported 10 January 2013 and to date still nothing has been done, why pay for this service. We have phoned the call center daily. They are useless, we are so frustrated with Telkom. ...
Telkom offers a R499 all in package on its website which includes 10GB of fast ADSL per month, line rental, free calls after hours and weekends. In reality Telkom's billing system is unable to deal with the offer and every 2 to 3 months I have to spend 40min on the phone to get a call centre ...
Last year September I was phoned by one of their consultants who informed me about a product they have in store. I agreed that they can install a land line for and they had to give me a hands free phone while I have to pay R158.00 per month for 24 months. That has never happened to date instead I ...
I reported my internet line being down 21 December 2012. I now have 7 reference numbers and my case has been escalated at least 12 times. I was told yesterday that my line was fixed even though it was not and when I called back they told me the fault had been cleared. I now have a NEW reference ...
I log a complaint with Hello Peter - only to get a response 2 days later from you - telling me I have Escalation reference ARS 219308 and that you need some additional information from me, which I promptly mail to [Email Removed] Another 2 days later and nothing, zilch - nada! Why do I bother - why ...
I have had 1 line with ADSL for a couple months. No problem. Now a second phone line with a new ADSL circuit and adsl package at the same premises installed and the problems begin. Technician installed the line. I can make calls. My ADSL router (both of them) show it is snycing fine, but I ...