I called MWEB two weeks ago to complain that I am paying almost R1000 for a 4meg uncapped line and getting speeds from 1.3 megs to 3.5 max. I was told that a TELKOM technician will come and check my line. A technician came two my house two days later and again another two days after that. They ...
I was granted uncapped data on my request. I did a lot of downloading from you tube. On sunday, 17/02/2013 my downloading suddenly stopped to a standstill. i contact Telkom and they assure me there is nothing wrong on their side. i then called a technisian in and he tried for hours looking for the ...
Reported faulty line on the 15th. Phoned in to get progress report on the 19th. All was in order and fixed according to reports. When I tested the line a bit later. Everything was in order, the line worked and dsl line in working order but with one small problem. My phone number changed! How is ...
Our business ADSL line went down last week Tuesday, 12/02/2013. I suspect due to the severe lightening storm that afternoon. We have reported this problem multiple times since Tuesday only to be told the the problem is being escalated. We have received 3 phone calls from the ADSL technical ...
I subcribed to Telkom 1mbps ADSL service, they make me pay R367 - every month for this service, but I dont get the data throughput, The internet is so slow, I've reported numerous times to telkom that the line is not performing up to standard! The have pathetic helpdesk consultants, they don't ...
For sakes, can telkom count? Or rather can the that works at telkom count? I wonder if they ever know what the F#@$ they are doing? I applied for a telkom line about 2 years ago, and ever since every month i have the same problem. They bill me for things that does not belong om NYC account, an im ...