Always getting high ping after 5pm and also during the weekends. I've complained about this numerous times and Telkom just try to convince me that there's nothing wrong with my connection. I see a lot of complaints about how ping so if anyone has some advice on how to get Telkom to actually help a ...
I've got a 4 Meg line with Telkom that goes down in the evenings to .6 meg instead of 4 meg and the ping time go up to 527 milliseconds where the norm should be around 16-25 m/s. I did log a fault but to no avail. Someone called me once and never again and I'm still battling with the problem. This ...
Referring report https:///telkom/complaints/telkom-slownone-service-in-the-evenings-1052370 Can you fix my issue or not, if not then let me know, I sent you email a week ago and you just ignore it! No response, what a waste of money for non-service and what a waste of time. I really hope you have ...
Log nr 654ctk030413 open for 15 days now, everytime we call there is a different story and no one solves the issue.im tired of struggeling now please help ...
The two technicians, who eventually came out to assess the problem, after my report of intermittent ADSL issues, fault ref 175CWK100413, were of no help at all and did not even test the modem, merely said that it must be the modem as it was not the line. They told me to take the modem to the ...
First off im a web developer and work from home, so needless to say my internet is utterly important to me. on 11/04/2013 Logged a fault, the technical support did a port reset on my line and the line dropped, it then took them 6 days to get the line back up, now that the line is back up, there is ...