Good Day, My complaint is around your extremely poor efficiency and detrimental customer service. A service which is so appalling that really shows how customers show up within your business. Which is nowhere? On the 15th of May 2013 I took my vehicle into Tata Pinetown for a service, up until ...
A service had been booked on the repair of my Tata Xenon for a simple repair on a heater vent mechanism. It takes them 5 MONTHS (NOT) to do this. This is unacceptable! And bear in mind that it is currently June, WINTER in South Africa! Upon weekly requests from us, this simple request is still ...
If you are looking at receiving CONSISTENTLY poor service look no further. I have 4 of these vehicles and have consistently been frustrated by these dealerships. They never have parts in stock which means you have to wait days and sometimes weeks for parts to service your vehicles. There is never ...
REMOVE the tab Customer care from your website ...
I am shocked by the response and very concerned by the lack of communication from the Imperial Edenvale dealership around my problem. I'm now in the process of taking the matter to the MIO, NCC and broadcasting on all social media sites. It is as if the dealership is avoiding me and ignoring me ...
ON January 31 2013, I bought a brand new TATA XEON from TATA OOSTENBERG in Brackenfell in the Western Cape I began to find numerous faults on the vehicle. All of these faults were reported to the dealership in writing. I met with the dealer principle, Mr. Ivan Lintnaar, he had inspected the ...