I visited your store last Wednesday, as I needed to exchange a gift bought for someone else. Upon entering the store, I spoke to your consultant, Tisetso. Once I had explained to her, the reason as to why I had to exchange the gift, she immediately set out to find me something that I would not just ...
Very disappointing. I was given two Swarovski charms for my birthday - after two months the charms both broke at the point where the actual charm attaches itself to the clip. This is very upsetting as this was a special gift that is supposed to be quality. I highly recommend to anyone wanting to ...
I have been to the Swarovski Sandton store twice and spoken to the staff three times over the phone, regarding getting four bracelets brought into the store from the warehouse or from another branch, so that I can purchase them. After almost two weeks of numerous promises to get back to me and to ...
I received a Swarovski chain with pendant as a birthday gift a few years ago. Unfortunately 1 of the stones fell of the pendant earlier this month. I took it to the Swarovski store in Eastgate this past weekend to find out what could be done. The ladies there were extremeley helpful and friendly ...
I went into the shop to look for some earings. I asked for the price and they told me. the price was also displayed next to the earings. When I went to pay for them and checked the price once again after she had rung up the sale. I then got told that they were R140 more than I was originaly told. ...
I am very disappointed in the Swarovski product that i bought my girlfriend for her birthday. When i went to the Swarovski shop, buying a pear of crystal earrings. I asked the manager if their products have allergic reactions and they said, there is NO-way, because the earrings is nickel free and ...