Unfortunately I am unsure of the name of the young lady who helped us at the store in Canal Walk, but she (and Swarovski in general) must be commended on their great service. I bought my wife a bracelet from Swarovski in April 2011 and there were stones falling out. We took it in to Swarovski where ...
A very disappointed customer who has been loyal to the brand for the past 7 years. I have purchased a swarovski crystal ring less than a year ago. It cracked and eventually a piece of the crystal broke off. I took it to be repaired and they refused to repair and maintain that i dropped and broke it ...
On 14 January I bought my wife a Swarovski crystal ring for her birthday. I was not sure of the size so I got a medium and was told no problem, bring it back and we will change it. Well. it was a problem and after visiting the store, numerous phone calls to the two people mentioned above we have ...
We had the great fortune to host friends from Germany over this holiday season, and we proudly showed off the beauties of this city to them. However, the price increase policy at your Canal Walk Store left us all with a bitter feeling after some souvenir shopping. My German guest saw a crystal ring ...