Hi I have received numerous calls from your call center - subscriptions on delivery of my times newspaper, its been 2 full months if not more than that. i renewed my sunday times subscription last month and money deducted but still no paper. ...
I have not been credited for non deliveries. over the past 4 years I have not received at least 6 newspapers a year. My contract has not been adjusted. I also did not receive the times for 6 months and was told that it is a complementary benefit and not contractual. I feel robbed as I pay for a ...
ST delivered in no plastic bag. As it was raining the paper was ruined. Phoned and Grace said she would advise delivery people. No re-delivery. On Monday spoke to Fosi who said she would extend my subscription by a week and notify me by email. Nothing happened. On Tuesday I spoke to Kolisi who said ...
I had an annual subscription delivered to home in Johannesburg, but only got delivery for seven months.. When we re-located in September I called them to ask for delivery to new the address in Hoedspruit or where I could pick the paper up in the village. The first time the consultant said she would ...
2 weeks ago I placed a report that there has been no TV Mag for 3 weeks over the Xmas period and was pleasantly surprised to get a response within 2 days. I was told the the people in the TV mag department had all gone on leave ergo no TV Mag? Strange but true. I was assured that all would be back ...
1) A few weeks ago I logged a complaint regarding the TV insert that we are not getting. I did receive a phone call, but I was informed I will be given feedback - None received. 2) Still no TV insert today, but I believe the cheaper version of the paper do have one??? 3) New subscriptions gets some ...