I went to the bank on 7th of may to find out what documents I will require to apply for a credit card, I was approached by the front line desk lady, who did not know anything, she then called a younger African male teller, who also was not sure, he took my cell no down and called me later with the ...
If I dont want to upgrade my policy by what ever reason isnt it my choice? And How does the call centre know whats best for me? I KNOW what's best for me and if I dont want to upgrade I dont want to. This was the second time that this has happend and if this contintues I will CANCEL my policy!!! ...
This is our 2nd attempt at obtaining a HL through std, and we have encountered the same probs as previously app. 1st app was for 1.8 mil, after waiting forever for an answer and following up all the time, we told upon. I even lost track of given excuses. 2nd attempt for 1.5 mil which was submitted ...
On Saturday 13 April, my ATM card got stuck in the ATM. I immediately contacted the call centre to have my card stopped. Sunday morning I went to my Branch (Key West), to get a new bank card, only to discover that R 8 500 was gone out of my account. (Debit Card Purchase and cash withdrawal). I ...
I was in need of a cross border letter to take my vehicle into Mozambique, unfortunately I only had 2 days to arrange this in and normal procedures allows for about 7 days I was told. I struggled to get my insurance to send a letter that my vehicle would be covered outside SA borders due to their ...
I met with Xoli at Standard Bank Greenstone branch on Tuesday 8 May where she helped me to apply for a personal loan to do debt consolidation. From her phone she called this department and then handed the phone to me and I spoke to a consultant. The Personal Loans department was supposed to get ...