After having been with Standard Bank for around 30 years I went to close my accounts after a spate of mistakes and bad customer service. I was dealt with in a friendly enough manner but not one of the 3 people I dealt with asked why I was closing my accounts or showed any remorse that I was leaving ...
My wife and I had to go under debt councelling about three years ago. Since the beginning Standard Bank did not recognise our debt councelling even though we obviously did it through the right channels, they even tried to repossess our house at one point. Now I'm trying to pay off my debt of R80 ...
Today has been the final straw when it comes to my patience with Standard Bank. Service is continuously rude and unfriendly and not once in the many years of being a loyal customer with Standard Bank have I left a branch feeling satisfied. I am a platinum member with a lot of money invested in ...
I would like to bring to your attention lack of customer service from this blue bank because all they do is respond to a Hellopeter with a standard response that they have escalated the query but its been almost three weeks that i have been waiting for just a call to tell me a resolution to my ...
NEVER before I had ANY problems with making my EFT's online, but for some or other reason when I tried today, I've exceeded my limit... when the amount is smaller than previous months!! Standard Bank! I phoned the call centre and they said I should phone this person and that number to get a Ref # ...
Interesting to note that I have received email statements for a very long period. On the 5th April a debit is entered for STATEMENT COSTS 11 POSTED STMT FEE 0213 ##. A Secure Message was forwarded to Standard bank enquiring this debit, no reply to date On 27/04 I contacted the Prestige Banking call ...