So I wanted to change from my bank to STD bank, did the whole app over the phone, When I got to the bank I was told because the person who did the app for me over the phone didn't ask If I wanted to have an overdraft (which I currently have) I can't have one and must wait 6 month's then re apply. ...
Some time last week i walked into standard bank margate to ask them to change my cellphone number. everything seemed to be changed except for cellphone banking. i have been trying to call the call centre on numberous occassions and noone can help. yesterday alone i spent more than 30 minutes being ...
Hi, I have had a few issues with my emails being completely ignored by Standard Bank Customer Services. Last year I had 2 support requests completely ignored that were filled out on Standard Banks website. This year, on a separate issue, I have been waiting for feedback over a transfer reversal ...
I am reporting the extreme condescending nature of the woman handling the electronic selections when calling 0860123000! 1st of all there is no general query option, even though they call this the general query number. Then when you dont make a selection (because none of the things she offers is ...
A BIG compliment to Saachen Naidu and Lee Davis from Standard Bank, Hillcrest Pretoria. No matter what time I send mails or contact them, I will always receive a response within hours! This is what I call "super service"! Over the weekend I requested that my electronic transfer limit be ...
Standard Bank has decided to freeze my accounts because of so called FICA. I have banked with Standard Bank for 20 years. My accounts were FICA registered when required, that is when FICA came into play. Suddenly I get an sms to say I must FICA my account? Considering I have FICA ed my account and ...