My husband passed away... so I had to get the house loan payment to be deducted from my bank account. I have emails to proof, say I should make a manual payment, because it will not be in time to be debited from my account on the 25th of each month as I have asked. The problem with this, the first ...
On the 19th April 2013, I submitted an application to customer assist which has 15 day turn around time in which to respond as stipulated on the application. I todate (2 months later) i have not received any response from them bar an email confirmation received from an automatic mail box. After ...
Bank had a systems crash apparently in January 2013. When i wanted to pay my debtors/salaries and overseas suppliers, i realise that my overdraft has been taken away. Nobody at standard bank has phoned me or contacted me regarding this. I kept on phoning this bank in Alberton, but nobody responded ...
I opened a Standard Bank BizLaunch Account in the begining of the year. When signing up i agreed on R90 service fee and business insurance for R150 i also signed up for a mobile speedpoint machine for R425. I was told that i would be contacted by the insurance department to draw upa policy etc... ...
On Monday I get my new card after my card whose they say I can only change pin next day so fine but nothing said I can't draw my money so my pin gets blocked. Today I go to different Standard Bank and reset my pin same is said so I asked can I do my internet banking and lady said yes mam so I asked ...
My girlfriend and I were in South Africa on holiday from the UK, and going through Alberton when we stopped at Brackencity to withdraw money when we realised my girlfriends wallet went missing, with our cards and travellers cheques. The staff at the Standard Bank did everything in their power to ...