My dad and I went to make a wire transfer to pay my tuition fees for an American online university. The whole transaction took us 1hour and 15min. First we were kept waiting for 20min in the queue to see a teller. Then the teller that helped us (whom wasn't exactly friendly) left half way through ...
I have been called EVERYDAY at LEAST once a day from the Standard Bank Credit Rehabilitation Centre. My cheque account with Standard Bank was CLOSED on the 12th July 2013 after I paid whatever was overdrawn in FULL and signing the relevant documents with a consultant. Since then I have been ...
I placed an order for a car booster seat on the U Count Online Shopping Mall on the 12th of July 2013 and I made a full payment, the order was processed immediently. I have not received the goods to this day. I have called the call centre numerously, they claim not to have received the funds, I ...
On the 17th of August, I attempted to withdraw R500 from a Standard Bank ATM. Everything seemed fine, i punched my pin, selected account & amount etc..i waited around 2-3min while i could hear the machine running, nothing came out and my card was retained. However i got a slip showing the R500 ...
Most of my sms notifications are delivered late and sometimes not delivered at all. The key element with on-line banking is real-time delivery of OTPs. I'm not notified with most of my withdrawals or notifications would come a few days later. I called Vodacom to investigate and was told the sms ...
My Account was debited 5 Times on the 15th, the correct amount of money was in the account, but the money is out of the account but never recieved by the debitor (STANDARD BANK HOME LOANS), and STANDARD BANK does not know where the money is? ...