Thursday last week I phoned standard bank in connection with my RCP, this was at 9.00 am after being thrown around from department to department I eventually spoke to a lady (I cannot recall who I spoke to) and she said she would sort it out for me and someone would contact me in 48 hours. 9.00 am ...
This is my 2nd complaint about Std Bank. On Saturday an amount of R1000.00 was transferred from my cheque account without my permission. I called the customer care line the same day and was transferred to the legal dept, only to reach a voice recording informing me they are not open on the ...
I have called the credit card notifications department over 5 times to activate my sms notifications with no success. Everytime I call I am transferred to the notifications department, they take my details and say that the notifications will be activated within 5 hours and it never happens. then I ...
I am a South African who was working in Tanzania and travelled to New York a year ago on a business trip and lost my credit card and called to cancel and get a new one and same evening discovered 1000 dollars had been taken from my account as a cash advance! I called from my cell phone and Master ...
I'm an Prestige-banker and got an Revolving credit account that I use from time to time and is always payed up by and debit order. For some season I its saying "You have insufficient funds in this account to make the requested payments" but I only used 20% of what is available in that ...
Well. So far I've had an email with a new reference number (55603491) a voicemail message left that was only partially audible with yet another reference (37509638 I Think!) asking me to phone a number 011 299 4463. When I tried that number it just rang and no one answered!! On trying the general ...