Standard Bank has to be the worst bank in SA. Changing my surname has been the most annoying and frustrating experience and making me wish I never banked with such incompetent people. Firstly the consultant who dealt with my name change was useless so I asked him to print something showing my name ...
I called on the 25th of October to order forex through the call center (which im told is the new system) the agent old me that he would get the person responsible to follow up with my query till today im still waiting. I don't understand why we cant order forex online (like FNB) do you not ...
On getting a statement of my 4 year old son savings account today I discovered all these debit orders of R199 and R250 off the account totalling R1400. We have never had any dealings with a company called Naedo or Dial 24 and have definitely not authorised any debit orders from the account. The ...
I have logged a claim with Standardbank department on 30 September 2013. The department has an SLA 0f 10 working days. After the 10 days, nobody got back to me to advise on the finaliation of the claim. I have made numerous calls to the call centre and nobody could give me feedback. On 19 ...
I would like to use this forum to get either Christina Maredi, Arlene Becker or Precious Mngomezulu or just anyone in Private Banking to keep to their promise of giving feedback and following up. The service levels are seriously disgusting, and not worthy of being called Private Banking. Three ...
In the beginning of August 2013, I called Standard bank credit card division to enquire about the balance on my credit card. I spoke to a lady who gave me my balance (R8086.62) and my minimun payment (R808.62) but she neglected to inform me that I needed to make that payment before a particular ...