Standard Bank's call centre Agents are absolutely clueless about the processes at the bank. It is not over 6 weeks that I am trying to get my progress payment on my building bond processed. Firstly there is no feedback from them. Everyweek I have to call in for feedback. Every week theres a new ...
Our new bond was registered 20/9/2013..Within 3 days we went to the bank to see our prestige banker and applied for an access bond. First our prestige banker told us we can only apply for an access bond after 6 months. We then phoned the call centre. The person helping us on the phone said we will ...
Six weeks ago I applied for an addition bond on my house. I met with my Prestige banker who did my application. In no time at all my bond was approved on principle. My house was then assessed by a Standard Bank assessor who assessed it at more than the current loan amount and new application ...
I went into the branch today to have an electronic payment made to the City of Tshwane as my monthly electronic payment limit (internet banking) has been reached. The lady at enquiries incorrectly did a Transfer of funds to their account and also not a payment. The beneficiary reference that she ...
Standard Bank internet banking has been down in excess of 4 hours today and is still not operational. Today is the last day of the month. Can you not communicate this to your clients on the relevant webpage and some communication to advise it's being attended to, this is BASIC communication people. ...
I took time out of my busy schedule to visit my branch Standardbank Mall@Reds Centurion for the simple matter of increasing my own electronic banking account limit. I was assisted by a trainee lady later assisted my a lady called Maxine, besides me being the trainee guineapig the systems were so ...