My cheque card was on 17/10/2013 and I reported it telephonically on 18/10/2013. The call centre agent told me it would take - 5 working days for the card to be delivered and I insisted that the card must be delivered to the Centurion Mall Branch. I received a sms on 24/10/2013 that my card was ...
My salary went into my account on the 25th of October since then I am unable to access my funds due to my account being locked by Standard Bank and I was not notified of this and I was advised that I would have access to my funds in 3 TO 5 days but this has not happened a week has gone and I do not ...
My credit card was paid up, but there are debit orders that are still going through my account. I called Card Division and was advised that the account is with Collections, they are unable to view my account and they transferred me to Collections. I did not get the name of the person I spoke to, ...
Good day i tried calling the call centre 0860123000 and the general queries department is also unable to assist me and advised i must go to complaints, i called the number given 0861101101 and that number goes to voicemail, standard banks customer service is pathetic that the reason why i closed ...
Mrs Linah Pholo 75 years old was robbed at the ATM in September, 2013, She was promised that her query will take 14 working days to be sorted. until today it is still pending. Veronica at fraught dept was escalating the query last month but she has never call to advice about the query. ...
Dear Standard Bank, I have been banking with you since 1988. Firstly, when I opened my check account, I clearly stated that I did not wish to have a cheque card. But every time my credit card is renewed, I receive a renewed cheque card as well. And every time I clearly request that the cheque card ...