I would like to compliment Tamarah from the complaints department on great Customer service. She was very professional and exercised excellent telephone etiquette. assured me that the matter was brought forward and being dealt with. Thank you for the quick response keep up the good work. ...
I would like to warn the country that Standard bank are cheats and dishonest. I have been charged a extra R28 for a deposit on a access save account which on their website clearly shows 2 free deposits at a branch. [URL Removed] They have not updated their website to show the consumer the 2014 fees ...
On the 24/01/2014 at approximately 12:25 I went to Standard bank at Old main street branch to report my bank card as possibly or lost. At Enquiries I spoke to Faith Ramasedi whom I specifically told to please stop this card as my salary would be paid in later that night. She then issued two new ...
When phoning the Standard Bank National Customer Services Line, the service requires the clients card number & pin number. According to the bank, this information should not be given to any person, not even the bank officials - yet the telephone service requires that you enter the information, ...
Standard Bank allowed a merchant to debit an amount from my credit card, over the allowed credit limit and without sending me an sms notification. I had informed SB via telephone that I was having a dispute with the merchant re the invoice amount and had the initial transaction reversed, but when I ...
I submitted a claim for items some where between the 16-24 January. I spoke to Gazelle and she advised that they are going to need proof of ownership of the laptop, i then said "it was a gift that i received in April of 2012 and i dont have the box." I gave her the IMEI number of the cell ...