Standard bank debited my FNB account for R818 on 2 January 2014. This was supposedly an instalment on my student loan which was settled in December 2013. I then received a call from standard bank claiming that my account was in arrears. I called the contact centre, and been told that the amount ...
So after my complaint lodged on Hello Peter... Nothing has changed. I received an email saying my details have been changed and that someone would contact me, after not receiving an sms I figured that they still hadn't. Put old sim in a phone and guess what? 2 calls from standard bank and sms es ...
Kudo's & HUGE thank you to Erika Peens at Standard Bank Stellenbosch for fantastic client service and complaint resolution. I am humbled by the manner in which she made time in her busy schedule to see to my complaint. Thank you very much Erika. If only Standard Bank would invest in more people ...
Standard bank says issue is resolved. imagine standing at the paypoint with a trolley full of groceries only to be told sorry your card has been declined. Not once. but thrice at 3 different stores Wow then you have to call a share call number and get no where. ...
During the month of Jan 2014, I applied for a home loan for a home in the Overberg district. Please note that in this report I won't use specific figures as a matter of privacy. The application process requires an assessor to evaluate the property value and report back to the bank. In this case the ...
I have had an elite plus account for more than 3 years now. all of a sudden i have to find out via my statement that Standard bank has decided to increase their monthly fee (which believe it or not, is reflected on the statement as FIXED SERVICE FEE). I was never informed of this via phone or ...