To whom it may concern, Patience has always given me a top class service, all the communication i have had with her are clear and proffesional, always gives the best advice. Her true character surfaces when you find her with another customer, she will not rush to finish with the other party and at ...
I received shocking service and attitude from an immature standard bank employee (Mzwakhe) a few weeks ago. I complained to the manager who apologised but said there was very little Standard Bank could do as 'the youngsters always behave this was way due to peer pressure'. I was promised that the ...
My husband's account is at the Viljoenskroon branch. I can not get hold of them so I phoned the call centre. They said I don't have signing powers so I can't have any information on his account, which is fair, No problem. So my husband phoned them, after holding on for about 10minutes (NOT FOR ...
Almost 2 months ago I was upgraded to prestige account, with this comes a new credit card / private banking / better rates as far as i was told and that someone would be in touch. Two weeks ago I went into my local branch and was advised that I could only be upgraded to prestige if I had a certain ...
Last week I did submit a hello peter compplaint where I complain because of a R80 service fee which was never explained blah blah blah. ( Im not in the mood to explain the whole nature of the complaint so please refer to the previous complaint) Anyway a gentleman called me back on the 29/10/2013 ...
I logged a call with Standard Bank Vehicle Finance department so that i may add to my vehicle finance additional service plan because my maintenance has expired. My call was assigned to Margie Shodries a Consultant in the Service Fulfilment | PBB Ops Shared Services. She sent an email, requesting ...