My mother's card was swallowed by a Standard Bank ATM about a month ago. Immediately after the incident, she went into the nearest branch in Sancardia (Pretoria) to stop the card, only to find out that the card was used between the time of her leaving the ATM and reporting at the branch (Only ...
Ordered items via UCount Online shopping mall (Will be the last time) on the 1 Nov with a one of the Items having a 8 Day Dispatch time, When I phoned today (Day 7) to find out what the progress was as their system shows Dispatched (Via Courier United) They couldn't tell me an told me they will ...
I would like to thank Lynnette Cromhout at Standard Bank Woodbridge for the excellent service received. Whenever I need assistance, she is always happy to help and go the extra mile to satisfy the customer. Her friendly smile makes sorting out problems at the bank a breeze!! Thank you Lynette, for ...
This story began in July when I picked up a debit order that got stuck in the system. I reported this debit order and it was corrected on the account with my revolving credit showing a non payment. As soon as that was corrected a paid in the so called in arrears amount that I corrected and the ...
Good day I have been a Standard Bank client for over 10 Years and was a previous staff member for 6 Years. I am still in the banking industry and know exactly what customer service is all about. I am a Prestige client but this clearly means nothing to my Prestige Banker Bongi Matlhare. I applied ...
On Sunday the 27th of October 2013 I withdrew R1000.00 from a Std bank ATM at the Caltex Garage in Oaklands but I only received R900.00. I logged this complaint with Std Banks Customer Care on Monday the 28th of October and received the usual reference number and was told it would take 5-7 working ...