Standard Bank Home Loans department clearly lack common sense! My home loan application is taking a month! This is my second home loan with them, I have been with them for many years. After having to follow up with my banker (who ignores my emails, whats the point of having a personal banker!), ...
I am a Prestige bank account holder and tried now for months to get the name and appointment with a Prestige banker. I sent secure messages. I send mails. I speak on the phone with Lucky (sorry no luck). But still no response. The Call Centre call me back and promised some action, but again no ...
I'm assisting my mother with her banking on the Standard Bank Website. While we are busy banking and typing on the site and then all of a sudden the site session expires. This is extremely frustration while using your site. let me explain how expire sessions work, If I don't use your website for a ...
In July 2013, I lodged a complaint on Hello Peter relating to my inability to open an electronic fixed deposit from the new Access account. Standard Bank responded and indicated that their IT technicians were working on the problem and it would take 3 months to resolve the issue. 3 months has now ...
I would like to commend one of Standard Bank's consultants for her level of professionalism, her willingness to go the extra mile with whatever query and the prompt responses and follow ups she has done to ensure that I am kept a happy customer. With more people like this in a customer orientated ...
Poor poor service. waited almost a month to get a credit card from this bank where another bank gave me one within 48hrs of being contacted. so much of being a prestige custome ...