Overnight 13-12-2013, a R49.00 stop order is debited from my cheque acc. "Ref C51961310001DD0612 (164623) Query? 0860123107" which I did not authorise. Tried calling the No but no answer after 8mins (I record all call-centre dialled calls). STD bank's website states 24hr reporting No is ...
An unauthorised stop order was taken from my bank account when I called into the call centre I was told by ivy its a issue that has affected a lot of people and after waitin 25mins to get thru 2 her she transfered me an I waited 30mins then spoke to munier in general bankin who jus placed me on ...
On 3rd December I queried an unfamilliar amount with Yolande at Witbank branch: R1799.00 dd 3/12/2013 reference "Transfer to TE 141 DD 2013.09.02 312". I never received a reply. Only after I followed up with her did she indicate that it was a merchant transaction & they were waiting ...
I applied for a deposit for my home loan. they phoned me letting me know how much repayment will be and that someone will contact me it has been about three weeks and I have heard nothing I need the deposit now urgently otherwise I lose the house that I am buying. I have phoned numerous times and ...
I sent a complaint via Hellopeter about our debit order not being implemented for the payment of one of our cars even though this was signed at the time of purchase. After my complaint Nonhlanhla Tshabalala from the complaints department sent an email on 9 December and requested the documentation. ...
Money was paid into Standard bank home loan account number 202151050 on the 2nd of December 2013 by ALTRISK but the money has not been allocated into my bond account. Standard bank advised me to send a letter and the proof of payment and i did but still no progress. ...