Holding in the queue for 17 minutes only to be disconnected - that is a very expensive phone call. Which I now need to make again and wait again?!? This is quite unfair. Please will std bnk insurance phone me as soon as possible? ...
Good day Since my submission of documents last week and Tuesday I havnt had any response from your division whatsoever for my claim After making about 51 calls trying too get through too a consultant with absolutely no luck. Is this what is called inspired, motivated involved, does one have to log ...
I made an application to increase my readvance in order to reduce the shortfall on 9 December 2013. The consultant who assisted me give me an assurance that it will be attended to and it will take 3-5 working days. Today 17 December 2013 I made a follow-up via the call centre, and another ...
This is a follow up to the response from Standard Bank on my initial report of 12 December 2013. They responded saying that they have sent a request for further details from me via an email. I still have not received any email or correspondence from Standard Bank in this regard, neither has my ...
Hi, I lodged a complaint on the 4 December 2013 and got the following response from Standard Bank. Hello Errol81, Thank you for your posting and allowing us an opportunity to investigate your complaint. This matter will be assigned to a resolution specialist who will contact you to resolve your ...
I am m a Standard Bank staff member. Applied for a home loan in March 2013. After about 3 weeks my bond was granted. When the bank contacted me to read the terms and conditions, I found that my interest rate was loaded incorrectly. I logged a call to have the error corrected. I was given 3 ...