So SBK decided that for staff who work in CIB their homeloans are to be moved to the retail department. this process for me was done on the 05 Dec 2012. they have since retrenched all the homeloans staff in CIB and now they dont know how to get access to information needed by clients. I have been ...
After doing the necessary enquiries in how to change my postal address and gathering the necessary FICA documentation for this endeavour I spend 1 hour queing and what I thought was a done deal, I still get letters send to my old post box. Today I contacted Standard Bank and tried to find out what ...
I went to standard bank midrand for a loan application on Wed 09.01.2013 and i was told that i should be able to get a response the following day which I didnt, I then contacted the call centre and i was told someone tried to contact my office, but they will try again. Today i decided to check with ...
I contacted Standard Bank to move my current account from Nedbank to Standard Bank as I was fed up with the bad service received from Nedbank. I was assisted by Suzette, and the quality of service she rendered was above all my expectations. Well done Suzette, Standard Bank must be proud to employ ...
Hi, My home loan account is with Standard Bank. I decided to seek their help to consolidate my account to pay off few debts like levy, credit card etc. I contacted the call centre to find out the procedure to apply for credit assist and they emailed me documents I need to fill and send back to them ...
I had a good festive season until I printed my Bank Statement on Saturday 12/01/2013. Only to find out that my statement was scrambled up and overdrawn. The Statement reflected incorrect days when electronic transactions were done. For Example, on 14/12/12, I checked into a Hotel and payment for ...