I want to open a Business account for my new business. After researching different banks, I spent the entire morning on Friday between branches in East Rand Mall trying to gauge their level of customer service and product knowledge. I had a shocking experience at every single bank I walked into ...
Telephonicly I have tried to changed my postal address with Standard bank for the past 4 years now. Every time they change it and yet my mail are sent to my old address time and time again. i again went into the branch to change it last year together with my street address. I went to all the ...
I purchase running shoes at Sneakers Illanga Mall for R910.00.Transaction was unsuccessful."processing error". I used another debit card (FNB) and the transaction went through. On my way back home I received a sms from Standard Bank for the amount of R910.00 after the print out at ...
I have a home insured by Standard Bank Insurance Brokers. This is a third claim not being honoured. A tenant broke a garage door on 22 Nov 12. I lodged a claim and was given a reference number as 12/087538. I faxed the quotation and ID. And that has been the end of the story. Just to get to lodge a ...
During the first week of Dec 2012 my personal accounts was upgraded to a new package. During 18 Dec 2012 I received a sms confirming that my new cards are at the branch. I was already on leave and only returned to PTA on 14 Jan 2013. I MAILED my so called personal banker, informed her of the sms ...
Checked my account today and I have over -R2000 outstanding balance. When i called the call centre I was advised that this is because I made certain purchases and at a time that Absa Merchant systems had an error thus the amounts were not collected at the right time. The agent I spoke to had no ...