I am very disappointed in the service delivery with regard to the U Count Rewards Programme thus far. Firstly, I phoned in to check on my activation in early December, my phone number on the my updates was different to the tel number the bank had. Funny how they got my address right! This ...
Between my spouse and myself we have now placed 3 orders for 5 different items on the ucount site. I must say the the prices of the items have been good, especially on featured items and perfumes. First delivery (3 items) was ordered on Monday and delivered on Friday, second set ordered on Thursday ...
I have reported storm water problem and was given a ref#13097643 on the 3rd i made a call to follow up and i was told they are still busy but the lady who help me said to me she will push up for authorization . on 9th i made a follow up i spoke to Riaad and he told me it will be paid in 2 working ...
My husband logged a claim with Freddy at Standard Bank Insurance Services on 9 December with regards to leaks that appeared in our roof after heavy storms. He was advised that an assessor would contact him to arrange to assess the damage. I received an email from SB on the 9th confirming the claim ...
On the 24th of December 2013 I tried to withdraw R4000 from a STANDARD Bank ATM in Swaziland and was only able to access R1000. I immediately went to a NEDBANK ATM and withdrew R2000. A few days later I noticed that R4000 had been debited from my account (from the NEDBANK ATM?). On coming back to ...
I am still shocked by the service received from Standard Bank Call Centre. I contacted the call centre requesting for a settlement amount on my revolving credit loan, and was told that the only place I could get that was at the branch. firstly the lady requested my savings account card number and ...