Purchased my Groceries from Pick n Pay on the 14 December 2012 using my cheque card under the assumption that the money will be debited off my account immediately or at least 2 days later. Using the card during the month and taking the balance on cell phone banking as correct. on the 7 January 2013 ...
After a formal complaint about charging me honoring fees, standard bank agreed to reverse those fees. After a week this had still not happened. After another complaint, I was told that it would be done. A week later the fees have still not been reversed and I have now been charged interest related ...
My daughter deposited R 4000 at the Douglas OTM of Standard Bank on 10/01/2013. On 15/01/2013 she received a sms saying that there was no such envelope in the OTM. The teller at the bank told me that their records show 3 deposit transactions, but when Fidelity Guards open the OTM there were only 2 ...
Don't bother to register your home loan insurance claim online with Standard bank. I did this a month ago and still no call or acknowledgement from Standard bank to advise when they will assist. When you call the call centre to try and speak to a consultant you can hold for 20 minutes and nobody ...
THE ABOVE TWO DEPARTMENTS ARE A TOTAL WASTE OF TIME. UTTER RUBBISH. AS EARLY AS THE 14TH JANUARY 2013, I CALLED CUST. ASSIST TO ESTABLISH IF I CAN AMEND MY DEBIT ORDER DATE, TO THE 31ST OF JAN, INSTEAD OF THE NORMAL 25TH. I WAS ADVISED THAT IS POSSIBLE BUT I MUST WRITE AN EMAIL TO CCA FULLFILMENT ...
On 14 Jan I went to the ATM's at Strand branch, withdrew money but only half of the amount I withdrew, came out. I went into the branch immediately, waited in an enquiries q for nearly half an hour, while the tellers stood there doing nothing! The lady at enquiries checked, phoned but couldn't ...