I have my home loan with Standard Bank and I have a credit due with them which I have been waiting for over 4 weeks for them to resolve following them confirming that the matter would be settled within 7 days. Service with Standard Bank is a general concern and I find that unless escalated you ...
I had the unfortunate experience of my car breaking down on the way back from our holiday in Botswana. Standard Bank Insurance was very prompt and efficient in deploying roadside assistance as we were in a very remote area, 70km's from the nearest town. They even went as far as providing a referral ...
I applied for a fix rate on our Home loan the beginning of November, we were offered a fixed rate of 9.2% over 24 months, since November 2012 the rate has not been fixed, I have made numerous calls to the call center and each time they only escalate the matter without any results, im tiered of ...
Supposedly the Elite banking account is only supposed to charge 99 rand a month, however I have been incurring a lot of charges and unexplained charges, call into the call centre to find that they are not competent enough to answer my questions about the deductions made on my account. I should have ...
In early December 2012, I submitted a claim from the credit protection on my credit card. I was told that I didnt have credit life on my card, but when I refuted it, they asked me to send proof. I sent a copy of the quote and application documents which clearly state that I had credit life on my ...
It turns out that Standard Bank has been overcharging service fees on all home loans of R500 000 or less, that were entered into before the National Credit Act came into effect. They duly notified (some) customers of this error and refunded the difference in service fees plus interest to the ...